I like this matrix because the user’s voice counts more than any other metric (and not the IT consultants view on ease of implementation/execution, for example, or the vendors make believe roadmap that may or may not be relevant to the user. Sorry Gartner!)
User satisfaction suggests buyers needs are being met or exceeded which is critical in tool selection, and market presence indicate not only a mature, tired and tested product, but more importantly, a user community that is feeding back and making suggestions and demand to tool owners to make them better.
The result, a list of leading BI tools users want to use, that’s you! And for you techies, I have also added a note on Gartner’s 2×2 BI tools matrix, Feb 2018 (Ability to execute x Completeness of vision) to highlight the cream of the crop.
So depending on your requirements, and how niche they are, I would consider all of the above, and as a general starter I would review Tableau, Power BI, Qlik and Board (due to its CPM/EPM/FP&A positioning).
Chris is the founder and MD of GenerationCFO.com and creator of the Digital Finance Function Model and a contributor to many articles on our platform. Chris focuses on the shift toward digital transformation in accounting and finance, shows you what good looks like, then helps to get you there!