Tag: RPA

Change Management, Digital Operations

#BQs – Are suppliers more or less important than customers?

Back in 1928, the John Lewis Partnership Founder John Spedan Lewis wrote, “The Partnership’s relationships with its suppliers must be based, as with its customers, on honesty, fairness, courtesy and promptness.”

Today JLP is held up as the business example of how to treat employee’s, customer and suppliers alike.  But more than likely the centre of your attention is your customer and their relations and you’ll do anything to please them.

But what about your suppliers?

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Change Management, Digital Operations

#BQs – I keep hearing RPA won’t cut it, so what “automation” must do’s come first?

The debate on process automation and “robot armies” are beginning to flood 21th-century workplaces and tech-savvy Enterprise, but does this extra muscle come with a whiff of science fiction.

Let’s look at the fact.

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Digital Operations, Leadership

#BQs – Can you answer these five automation strategy questions?

Let’s cut through the hype, and demystify the technology led narrative on automation… Let’s question what you can do to get a better grasp on how to apply these ‘hype’ tools to your finance operations to make a business impact (no IT chat required).

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