Back in 1928, the John Lewis Partnership Founder John Spedan Lewis wrote, “The Partnership’s relationships with its suppliers must be based, as with its customers, on honesty, fairness, courtesy and promptness.”
Today JLP is held up as the business example of how to treat employee’s, customer and suppliers alike. But more than likely the centre of your attention is your customer and their relations and you’ll do anything to please them.
But what about your suppliers?
Continue reading “#BQs – Are suppliers more or less important than customers?”